[EN] Flexible Contact Center, a new and innovative cloud-based multimedia contact center service

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On October 18, Orange Business Services launched Flexible Contact Center, a cloud-based multimedia contact center solution. Flexible Contact Center is a flexible and easy to personalize solution which allows our customers to add new positions instantly, configure their own settings and manage their desktop without any constraint. Its main advantages are : quick roll-out, 24/7 global support, no on-site hardware, compatible with many different PBXs.

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