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    MediaFunnel 2 Integration With NetBase Social Intelligence


    by SocialMediaManagement

    25 views - Adding engagement to the results of social media consumer insights. How to connect to MediaFunnel's social media management system to Netbase's enterprise social intelligence platform.

    Demonstrated use cases:
    - Assigning a negative emotion Tweet to a customer service representative
    - Replying to a positive emotion Tweet from a customer
    - Emailing a Tweet to a manager or an executive who may not be a MediaFunnel user

    For more information about NetBase's enterprise social intelligence platform, go to