A video presentation from Dale Wood, Chief Quality Officer, Charleston Area Medical Center entitled "Using technology to improve patient satisfaction scores" at the WCBF Annual Lean , Six Sigma and Process Improvement in Healthcare Summit on May 16, 2012
To view the FULL 45 minute featured keynote video presentation FREE OF CHARGE please visit http://www.wcbf.com/quality/events.php
The videos are synced with the PowerPoint slides to give you the full content experience.
The WCBF Annual Lean, Six Sigma and Process Improvement in Healthcare Summit is the largest gathering of senior-level executives responsible for deploying Lean Six Sigma in Healthcare.
To view our full range of videos on Lean, Six Sigma and Process Improvement in Healthcare from industry thought leaders, please visit our healthcare TV channel http://www.wcbf.com/quality/videos/