Do Polite People Suck?

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Chris Pirillo
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An article on The Consumerist discussed customer service reps that are infuriatingly polite that they make you scream! Would you rather have an overly polite rep or a person who can just get to the point?

http://youtube.com/wilsontech1 - http://go.tagjag.com/politeness is where you can find the original Consumerist article.

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