Are You Frustrated with Tech Support Call Centers?

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Chris Pirillo
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http://www.lockergnome.com/blade/2012/01/05/why-support-call-centers-should-return-to-the-us/

It's easy to understand why US companies outsource jobs: a lot of other countries don't enforce pesky restrictions like child labor laws or the need to provide liveable wages. At the same time, these US companies enjoy tax breaks and government subsidies thanks to loopholes in laws drawn up long before outsourcing was a cost-effective option for these companies. Now that technology has made outsourcing a viable way to cut the cost of doing business, isn't it time that the laws are rewritten to reward companies who want to keep jobs local rather than punish them for not being competitive enough?

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http://youtu.be/RetP1DbF0rc

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