Vin Deschamps & Ashwin Iyer
Based on its recent analysis of the hosted automatic call distributor (ACD) and hosted agent performance optimization (APO) markets, Frost & Sullivan has recognized Echopass Corporation (Echopass) with the 2011 North American Frost & Sullivan Award for Market Share Leadership.
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in capturing the highest market share within its industry. The award recognizes the company's leadership position within the industry in terms of revenues or units, as specified.
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