How To Get The Best Price For HP Officejet Pro 8600 Plus e-All-in-On Wireless Color Printer
I purchased this printer to replace a Brother MFC 7820N multifunction laser printer, which was a great printer that interfaced well with my Mac for years. I was initially skeptical of purchasing the HP because I have had problems with other HP printers. I also read reviews on other sites saying the printer was not fully compatible with Mac OX X Lion. But I decided the feature set was too irresistible not to give it a try.
I received the printer from Amazon quicker than I expected and was excited to set it up. Unfortunately, the setup was a nightmare from the moment that I turned the printer on. The printer has a really nice touchscreen but no physical buttons other than the power button. When you plug in the printer, the first thing that the setup program prompts you for is a language. I pushed what I was thought was English but apparently my finger actually activated another language nearby and from that point forward I could not read any of the setup screen prompts. I fumbled through a few buttons that I thought might work, but finally the process ended in an error message in a foreign language that I couldn't exit out of. I called tech support, who tried to help me do a factory reset, but they actually couldn't figure out how to make the printer return to factory settings! Apparently previous models had a combination of key presses that could factory reset the machine, but the touchscreen makes this process more complicated. There is supposed to be an area of the panel that you push four or five times to bring up a service menu, but my touchscreen was completely unresponsive.