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    Unlocking a user who forgot his McAfee/Safeboot boot password

    Repost
    HitachiID

    by HitachiID

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    2 239 views
    http://hitachi-id.com

    Unlocking a user who forgot his McAfee/Safeboot boot password

    Content:
    - User forgot the password he must type to unlock his encrypted hard disk.
    - User calls the help desk and is routed to the HiTPM server.
    - User identifies and authenticates himself over the telephone.
    - User acts as an intermediary between CheckPoint boot software and HiTPM, passing codes in both directions.
    - User receives and keys in an unlock code, enabling him to boot his OS.

    Key concepts:
    - Access to key recovery for users with encrypted hard disk.
    - Self-service process eliminates help desk calls and offers 24x7 service.

    View more animations at: http://hitachi-id.com/password-manager/overview/concept-animations.html