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    Quicken Loans Mortgage Insiders


    by QuickenLoans

    Holly and Mike from New York, discuss in this video review how Quicken Loans and Ian Russell helped them refinance their home.

    My QL made understanding where they were at in the process very easy. It told them what documents they needed to turn in and what they had already sent in so far. They loved the fact that they could e-sign their documents, which made it simple and quick. “It was like home loans for dummies.”

    There were no surprises. Holly and Mike previously had a 10.5% rate and were able to lock into a 5% rate with their refinance through Quicken Loans.

    Ian Russell, their mortgage banker, helped them every step of the way.

    Closing was done in the comfort of their home and took place at a time that was convenient for them. Holly and Mike recommend Quicken Loans and Ian Russell to anyone looking to refinance their home.