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    Integrated Service Management: What is Smart?

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    ibmservicemanagement

    by ibmservicemanagement

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    http://www.ibm.com/ibm/servicemanagement/?cmp=agus_itspsmism-20100512&cm=v&csr=ism_smrt&cr=d&ct=usitp200&cm_mmc=agus_itspsmism-20100512-usitp200-_-v-_-ism_smrt-_-d
    "IBM customers speak about service management and what smart means for being proactive and not reactive in a network environment. Its about minimizing unnecessary resources and the carbon footprint we leave. Its about managing virtualized environments most efficiently.

    IBM Service Management software allows companies to be smart about the way they work and what they do."