We've seen some great choices for cell phones this year... on virtually all carriers. And whether you're into the Palm Pre, the iPhone 3GS, or any flavor BlackBerry, the era of smartphones that actually do what users want is finally upon us... but in our case "us" is a relatively small minority. 72% of phones sold are still dumb featurephones, according to NPD, and while that's not a huge shocker... what's preventing everyone from getting a truly smart phone? We ask Harry McCracken from Technologizer, and Jeremy Kaplan from PC Mag. Distributed by Tubemogul.