Service Management Software: Smart meters

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http://www.ibm.com/ibm/servicemanagement/?cm_mmc=agus_itmbitivv_20090810-usitv021-_-n-_-2tp2-_-d

Theo Pozzy of Portland General Electric speaks about the changes within the utility industry and how smart meters have made a significant impact on his business. The days of manual meter reading are over. Today, Portland General Electric has greater visibility into its assets by being able to not only read meters remotely, but also having the capability to control them.

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