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    Service Management Software: Visibility into the datacenter

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    ibmservicemanagement

    by ibmservicemanagement

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    http://www.ibm.com/ibm/servicemanagement/?cm_mmc=agus_itmbitivv_20090810-usitv021-_-n-_-2mw1-_-d

    Mark Whitehead of Star Technology speaks about his organization's need to monitor both IT and non-IT assets, such as facilities. Using service management, Mark gives his organization the visibility he needs into his facilities/datacenters, so he can effectively track power usage and help keep business efficient.