Do you want to remove all your recent searches?

All recent searches will be deleted

Customer focus and call-centre disasters

10 years ago170 views

http://www.globalchange.com Call-centre disasters and why customer relationship management is often destroyed by robot answering machines. Reality check. Keeping customer focus. Customer relations. Building customer loyalty and improving customer retention programmes with better customer satisfaction scores. Conference keynote speaker and Futurist Dr Patrick Dixon.

Report this video

Select an issue

Embed video

Customer focus and call-centre disasters
Autoplay
<iframe frameborder="0" width="480" height="270" src="//www.dailymotion.com/embed/video/x4jze2" allowfullscreen allow="autoplay"></iframe>
Add this video to your site using the above embed code