11 years ago963 views
In this video, renowned customer service expert, Ron Kaufman rocks the audience with this highly rated presentation of "Quality Service LIVE!" Ninety minutes of the best customer service training anywhere in the world.
You can upgrade your customer service skills by quantum leaps to improve your success regardless of your field and industry. Customer service tips and strategies such as managing customer's expectation, underpromise and overdeliver will let you stand out of the crowd to show that you offer much more than just good customer service.
Go to http://www.RonKaufman.com/ now to improve your company's customer service culture with excellent customer service training.