Kristen Cockerill of Nova Scotia is being charged nearly 45 thousand US dollars by Enterprise after the rental car she returned went missing.
Yet another reason to read that find print while renting a car.
Kristen Cockerill of Nova Scotia is being charged nearly 45 thousand US dollars by Enterprise Rent-a-Car after the rental car she returned went missing.
She returned the convertible Mustang to their lot on a Sunday following a two-day rental. As there were no attendants, she did as instructed and just dropped the keys in the box.
The next day she received a call saying they had the keys but not the car.
A subsequent police investigation determined the Mustang had been stolen.
Thinking that meant the issue had been resolved, Cockerill believed the incident was behind her.
A couple months later, she received the bill from Enterprise for 45 thousand US dollars, the car’s replacement value.
Her insurance company told her it wasn’t their or her responsibility, as she’d returned it prior to the incident.
Enterprise didn’t see it that way.
They told her that if her insurance didn’t cover it, they would charge the roughly 45 grand to her credit card.
In a more recent update, Enterprise has said they are further reviewing the case and exploring possible outcomes.