Should the Flight Attendant Know Your Birthday?

WSJ Live
6.3K
26 views
  • About
  • Export
  • Add to
Airlines are finally starting to learn to use their wealth of customer data, meaning frequent fliers should soon expect flight attendants to know their birthday, how they like their coffee, and what they're likely to buy onboard. Jack Nicas reports on the News Hub.


Copyright 2013, Dow Jones & Company, Inc.

0 comments