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Crystal River Home Design - Fairfax, VA United States
Publication date :
Let me warn you about doing business with Crystal River Home Design. The owner, Alex Post, had another home design company called Exterior Depot. He shut that business down and opened Crystal River. Why? My suspicion is because he did not want to honor his "lifetime guarantee" that was explained to me prior to me hiring their company.
For example, I hired Exterior Depot to put on siding and trim wrapping on my home. Two small pieces of trim wrapping recently came off of my home. I contacted Alex over a month and a half ago and he stated that he would take care of the problem. Time went by and I called and texted him numerous time to no avail. I finally reached him again and he made me the promise that he would have the problem resolved within a two week period. That time came and went. I tried calling his office again, left a message with the office manager and never received a return call.
Bottom line... Do NOT do business with Crystal River or Alex Post - Alex was great before he receives your money but if you have any issues once the work is done, he is like a ghost. A dishonorable ghost.
2 weeks ago
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