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Six Sigma :
Currently, a popular approach to total quality management is Six Sigma. Six Sigma is a quality movement, a methodology, and a measurement. As a quality movement, Six Sigma is a major player throughout the world in both the manufacturing and service industries. As a methodology, it is used to evaluate the capability of a process to perform defect-free, where a defect is defined as anything that results in customer dissatisfaction.
Six Sigma :
Currently, a popular approach to total quality management is Six Sigma. Six Sigma is a quality movement, a methodology, and a measurement. As a quality movement, Six Sigma is a major player throughout the world in both the manufacturing and service industries. As a methodology, it is used to evaluate the capability of a process to perform defect-free, where a defect is defined as anything that results in customer dissatisfaction.