Mike Germano's Management Advice on Inspiring Employee Loyalty

5min Business

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In Chapter 11 of 20 in his 2013 Capture Your Flag interview, Carrot Creative social media agency CEO Mike Germano answers "What Procedures and Processes Are You Putting in Place to Manage Company Growth?" Germano talks about how role definition and operational processes are necessary to create managed growth at his company. He shares how his business reached a point of needing dedicated human resources staff and how he decided to fill the position with an internal hire.