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Consumers need help simplifying proliferating payment options online, and are also concerned about security and privacy.
The manufacturer of power tools for homes and commercial applications achieves greater customer service flexibility and cut hold times in half by using a cloud-based service to manage its call center.
A look back at tech writing in the 90s makes us wonder where enterprise IT will be 20 years from now.
The whole Amazon .reader debate is a double-stupid. It's stupid to think that there's any ebook buyer who doesn't know Amazon's URL, and it was stupider to let ICANN launch the whole free-form TLD initiative to start with.
Google's new Inactive Account Manager lets you control how Google disposes of your accounts when you die.
Subsidized handsets, rather than locked handsets, should be the focus of regulators. We're not getting good deals, not fostering innovation, and weakening our power as buyers.
The Intel strategy of having a camera watch facial expressions when we're watching TV presents privacy risks for consumers. But the bigger risk is for Intel, who may find people simply block the use of the camera and make the whole thing a wasted effort.
ePad Femme is the world’s first tablet “made exclusively for women.”
Edmunds separates customers into segments based on the information it collects on its own site and from partners, and uses that segmentation to push out custom content, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
The automotive website uses propensity modeling to target ads and customer registration forms, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
Big-data has become a big point of emphasis for many businesses. While the technology is available to deploy these applications, the needed personnel often is not. As a result, analytic engineers' salaries have blown past the six-figure mark, and hiring these experts has become a challenge for IT managers.
A "Chromephone" would allow Google to regain the control it lost from Android.
Rich Luciano shows how drilling down into the data uncovers the nuggets which lead to better, sounder decision-making.
Rich Luciano describes the advantage small, nimble companies have in using business analytics to seize a competitive advantage.
Michael McClurg describes how midsize businesses can serve customers who are empowered by Internet and social media information channels.
Michael McClurg describes how midsize businesses can leverage Smarter Commerce to serve customers who are empowered by Internet and social media information channels.
The Oracle/Google lawsuit is about arcane issues like APIs, but the ramifications of a decision here could touch every single software developer and every piece of software on the Internet. We're going to have to review the decision closely; it could stop innovation in its tracks!
Gil Elbaz, CEO of Factual, talks about the importance of data and analytics for marketers and how the technology is evolving to better assist automated, real-time decisions.
After testing it on a Sprint Galaxy Nexus, Alan is hungry for the latest version of Ice Cream Sandwich. (Yum.)