http://www.telephonesystemsdirect.co.uk/staff-telephone-training.html Here is a collaboration of 20 movies on Telephone Training. These were all recordered to be simple to watch and not too confusing so that you don’t lose interest.
The recommended way to view our set of helpful videos is to click the link at the top and look at our telephone systems website. We do recommend you study one video per day, then discuss how it is best used with your staff.
Our idea was to offer you a 20 day telephone training course, to help improve business!